Grievance Policy and Forms

Step 1: Contact involved individual

Most complaints and concerns can be resolved informally by contacting the campus and meeting with the involved individual (teacher, coach, etc.)

The vast majority of complaints and concerns are resolved through conversations between the involved parties.

Step 2: Contact campus administrator

If a complaint or concern is unable to be resolved through a conversation between the involved individuals, campus administrators are equipped to help facilitate a resolution.

In general, people with complaints or concerns should contact the assistant principal prior to contacting the principal.

If necessary, the principal may also assist in resolving the concerns.

Step 3: Contact district administrators

If a campus administrator has been unable to resolve the concern, parents or students should contact the District Administration at 903-737-2000.

If district administrators are unable to resolve the concerns, the individual may file a formal complaint if necessary.

Formal Complaints

If an individual has completed the informal steps listed above and the concerns have not been resolved, the individual may then file a formal complaint. Note that the formal complaint process is specifically structured and may not allow for a dialogue regarding the concerns. Individuals should only use the formal complaint process after completing all of the informal steps above. 
 

After completing the grievance form, individuals should email it to the campus principal.

North Lamar High School, Mark Keith  mkeith@northlamar.net

Stone Middle School, Amanda Moore  amoore@northlamar.net

North Lamar Intermediate, Shelly Bivens   sbivens@northlamar.net

Everett Elementary, Lori Malone   lmalone@northlamar.net

Aaron Parker Elementary, Amber Soliz   asoliz@northlamar.net